Job Description :
"Freshers with excellent written and spoken communication skills can also Walk In."
- To Process and Respond to emails received from publishers
- To Respond to queries sent to the KDP forums
- To Investigate payment concerns brought up by customers
- To Route legitimate payment concerns to Accounts Payable
- To Reprocess stuck books through the system
- To Route issues and bugs that need engineering expertise to the development teams
- To Remove content as they are identified by the QA team
- To Notify vendors that their content has been removed
- To Maintain and improve a knowledge base with unique vendor requests and their solutions
- To Work on developing canned responses for common questions
- To Work with operations manager in documenting process flows
Job Field : IT/Software/Others
Job Profile : Associate/ Senior Associate -(NonTechnical)
Skill Required :
customer support, customer service, chat support, voice support, email support, e - mail support, customer support executive, customer service executive, customer service delivery, csd, customer care executive, customer careJob Location : Chennai India
Qualification Required : Any UG/PG
Experience : 0 - 3 YearsFunctional Area : Back Office/ Web/ Transaction Processing
Year of Passing : Any
Salary : Not yet disclosed
Apply Mode : Walk In
Walk In date : July 28th, 2012
Walk In Time: 09 to 12 pm only
Walk In venue : Amazon Development Center
2nd floor, SP Infocity, Phase II
Perungudi, Near RMZ Millenia
(behind Life Line Hospital), Chennai.
Contact Person : Sarah
Company Details :
Company Name : Amazon Development Centre (India) Pvt. LtdURL: http://www.india.amazon.com
About Company :
Amazon.com is one of the top and best online store. Amazon sells everything and sometime many things which could not find in our real store. Amazon is huge store always have everything to sell you. Amazon is the seller of various products worldwide. Amazon Development Center(India) Pvt. Ltd strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online and they buy it easily. By giving customers more of what they want - low prices, vast selection and convenience, Amazon becomes the globally number one online e-store.
